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Stop scheduling by email ping-pong.
Consultants, agencies, and specialist practices lose time proposing three slots over email. publishes working hours so clients pick a consultation that already fits the diary, then pay a booking fee or retain a deposit if you use payments.
Professional services are not walk-in retail. A missed kickoff call still cost you preparation. Reminders and optional deposits make the calendar a contract, not a suggestion.
Your public page should feel like your firm: name, brand, and a short list of bookable offers such as discovery calls or on-site visits. Clients should not wade through unrelated salon listings to reach you.
Internal notes on the booking capture the brief so the consultant who runs the session is not starting from a blank inbox. Reviews, where you collect them, sit on the same record.
Seat licences map to the people who take client bookings. A solo adviser can start on Basic. A small team moves to Pro for SMS and branding. Growing offices use extra seats rather than a blunt enterprise quote on day one, until you need five or more seats.
Availability and location profiles matter if you consult in more than one office or offer on-site visits as a separate service with travel buffers in the duration.
Reschedule requests keep changes visible. Payments collect a consultation fee when enabled.
The public page is the shareable link in proposals and email signatures.
Set working hours, breaks, and exceptions such as holidays so every site shows accurate availability.
Send reminders at the right time, reduce missed appointments, and keep the calendar moving.
Clients can request changes. Your team approves or declines. Messages and payments stay on the booking record.
Clients find your business, choose a time, pay securely, and manage bookings without your staff re-keying details.
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Answers for Professional Services operators using pencilIN.
