Full payments on services
Collect the service total on the booking. Card payments carry a stated transaction fee (rate may vary by method).
Payments & protection
Get paid and protect every booking
Take a deposit at the desk or online, keep the balance on the booking, and protect the diary without a spreadsheet.
What you get
Deposit payments
Charge a deposit instead of the full amount at booking so the slot is committed. Pro and above.
Auto-charge late cancellations and no-shows
Take a stated fee when a client cancels late or does not attend, with a card on the booking. Pro and above.
Payments on the booking timeline
Status, messages, and payments sit on one record so nobody hunts a separate till roll.
Franchise revenue split
Automatic owner share at the point of sale for multi-site networks. Enterprise.
Automated payment splits
Move an agreed percentage or amount to another balance when the booking is paid, without a monthly chase. Enterprise.
Coming soon
On the roadmap. Not in the product today.
Gift cards, packages, and memberships
Coming soonSell stored value, multi-session packs, and memberships, then redeem them at booking.
Tap to Pay, POS, and terminals
Coming soonTake in-person payments on a phone or terminal, not only through the online journey.
Franchise payment splits
Every payment, already in the right place.
When a booking is paid, pencilIN automatically moves the agreed percentage or fixed amount to the right balance. Your service provider gets paid and the owner's share is separated instantly, without spreadsheets, invoices or a monthly chase.
- Automatic at payment
- Percentage or fixed fee
- Built for multi-site networks
Customer payment
£100.00
Paid securely online
pencilIN payments
Automatic split
Processed at transaction
Service provider
£90.00
Main balance
Franchise owner
£10.00 · 10%
Owner share transferred
Payments & protection
Frequently asked questions
Answers about payments & protection on pencilIN.
Can we take deposits?
Yes. Deposit payments are a Pro feature. Basic can collect full payment on services when payments are enabled.
How does franchise split work?
You set agreed percentages. When a client pays, the system can allocate the owner or network share automatically. That is an Enterprise capability.
What about transaction fees?
Automated card payments carry a stated 2.50% transaction fee. The rate may vary depending on payment method.
